Welcome to Active Pump Services Limited (APS)
Your Trusted Team for drainage, CCTV surveys, pump engineering, boreholes and irrigation, wastewater management, civils and groundworks including landscaping — we are open 24/7 days, across the South East & West of England including Greater London.
our services
Your Trusted Clean and Wastewater Infrastructure, Sanitation & Drainage Experts
about us
Active Pump Services Ltd
Active Pump Services Ltd (APS) is a family-owned and independent UK drainage and pump business established in 1998.
We are an SME specialist in clean and wastewater management, sanitation, pump engineering and infrastructure contracting with over 28 years of trading experience.
We specialise in offgrid, adoptable, and public water and wastewater systems and solutions toilored to our customers’ needs.
Our team brings together over 100 years of combined experience delivering water and wastewater solutions across pump engineering, drainage, civils and groundworks, asset maintenance, and business operational excellence.
We manage the UK’s clean & wastewater systems, pumps, environmental, sanitation and drainage infrastructure running efficiently and effectively —from homes and housing developments to commercial, industrial, municipal, and strategic/critical infrastructure sites.
Our Commitment to Customers
Every service we provide—whether it is an urgent repair, routine maintenance, or a large scale installation is carried out with comprehensive planning, strict compliance with all relevant UK regulations, and a strong emphasis on sustainable outcomes.
Our approach extends beyond resolving drainage and pump issues; we specialise in the design, installation, and ongoing maintenance of robust clean and wastewater infrastructure systems, private/off-mains and public networks, ensuring reliable long-term performance.
Our Business Purpose
We provide dependable and sustainable water management solutions encompassing pumps, drainage, building management, and environmental engineering services, thereby supporting communities, infrastructure, and the environment.
Our comprehensive and intelligent offerings are designed to meet the needs of residential, commercial, municipal, and industrial clients of all scales.
Our Mission
Our mission is to deliver efficient, reliable, and sustainable water and wastewater solutions through expert installation, maintenance, and lifecycle support, ensuring statutory compliance, strengthening infrastructure resilience, and protecting the customers, stakeholders, and communities we serve.
Mission Statement:
We will protect people, property, and infrastructure by providing smart and innovative water management solutions delivered by a qualified, experienced, and customer-focused team.
Vision
Our vision is to be a trusted partner of choice in water and wastewater services, recognised for strategic asset management and the delivery of resilient, compliant, and sustainable infrastructure solutions that create long-term value for our customers, stakeholders, and the communities they serve.
accreditations
Trusted & Certified
Some of
Our Clients
Suppliers & Partners
Where We Work
Headquartered in Arundel, West Sussex, APS provides coverage across:
Sussex, Surrey, Hampshire, Kent, Dorset, Greater London and Wider M25 region
Our Core Values
Value | What It Means to Us |
Integrity | Highest standards of honesty, compliance, and accountability. |
Supportive | People-first, safe, inclusive, and growth-focused environment. |
Customer Focus | Listening and delivering tailored solutions. |
Sustainability | Environmentally responsible practices. |
Excellence | Quality, health & safety, and operational excellence first. |
Teamwork | Collaboration across teams, clients, and communities. |
Innovation | Forward-thinking technology integrated with engineering expertise. |
why choose us
Trusted by Many
- Family-run & small independent business with 28+ years of trusted expertise
- Trusted by homeowners, private businesses & public sector organisations
- 24/7 Rapid emergency call‐outs with no hidden fees, same-day fixes
- Proven technical expertise – smart pumping & drainage technology and telemetry
- Fully qualified asset managers, engineers, surveyors, technicians, tanker drivers & business support staff
- Compliance with ISO 9001, 14001, 45001, BS EN 12050, BS EN 12056, WRAS
- Sustainable, cost-effective and safe solutions
- Commitment to long-term reliability & total quality management assurance
- Honest advice on faults, repairs & upgrades
We believe in clear communication, transparent pricing, and leaving your property or site as clean as we found it.
Customers & Sectors We Serve
- Construction and Facilities Management Providers
- Residential Customers
- Local Authorities & Housing Associations
- Health & Social Care Facilities Providers
- Data Centre & Infrastructure Providers
- Education & Vocational Training Providers
- Facilities & Property Management Companies
- Water Utilities & Environmental Agencies
- Manufacturing, Industrial & Food Processing Companies
- Local & Municipal Authorities
- Residential, Commercial & Industrial Developers
- Retail, Leisure & Hospitality Groups
Sector Focus & Target Markets
- Utilities: Pump stations, telemetry, maintenance, flood mitigation and compliance services.
- Commercial & Residential Developments: Drainage, wastewater, boreholes, emergency response.
- Retail & Leisure: Plumbing, HVAC, flood mitigation, smart metering.
- Industrial & Logistics: Heavy-duty pumps, drainage, civil engineering, and sustainable asset management.
- Environmental & Educational: Sustainable wastewater treatment, SuDS, flood management, emergency support.
Our Corporate Culture
- Responsive & Proactive: Minimise disruption.
- Passionate: Deliver quality services with care.
- Supportive: Safe, inclusive, ‘no blame’ culture.
- Continuous Improvement: Innovation and training.
- Respect & Inclusion: Valuing diversity.
- Health, Safety & Compliance: Safety and Mental Wellbeing first.
- Community & Environmental Stewardship: Protecting local environments and infrastructure.
Case Studies
Retail Shopping Center, London
Combi Vac tanker (combination tanker) supporting retail pump station cleaning and pressure jetting during 2025, removing debris, sewage, and fat, oil and grease (FOG), with wastewater transported to licensed treatment facilities.
Industrial Manufacturing Plant, Birmingham
Pump station installation, smart telemetry, vacuum tanking – improved efficiency & compliance.
Domestic Flood Response, Liverpool
Emergency vacuum suction & jetting – minimal property damage.
Strategic Objectives (Next 5 Years)
- Expand service reach via organic & inorganic mergers and acquisations, market leadership, delivery partnerships, developer engagement
- Integrated service delivery model – clean & wastewater water management + pump engineering services + civils and groundworks + water treatment + borehole + irrigation + plumbing + heating solutions
- Offgrid water, sanitation and wastewater system solutions based on a turnkey approach – design, install and including asset management
- Create a centre of exellence or trianing academy – pump engineering, drainage, borehole & irrigation, water & waste management
- Operational excellence & efficiency
- Sustainability & Technological advancement: smart telemetry, IoT-enabled pumps
- Cross-training & technological upskilling
- 24/7 emergency response
– Unified fleet with mobile telemetry systems - Data analytics for predictive asset maintenance and performance monitoring
